What size cremation urn do I need? An average size adult amount of ashes requires a 200 cubic inch urn or 3.2 Lt
Free Shipping- Standard Australia Post 6-10 days - $0.00
By: Paula on 4 December 2014
I couldn't be happier with this beautiful urn and also the wonderful service from Asha, I would recommend this company 100% - but - it was a little insensitive receiving a computer generated email at 2pm on my first day back at work after the loss of my loved one asking me to review the urn. I was struggling to get through the day as it was without that popping up. Some gentle feedback for the company that perhaps a few weeks down the track for people who are mourning to be asked for feedback might be a bit more sensitive. That said, I was so pleased with the urn and the customer service that I did try and call on the day it arrived to thank Asha but she was gone for the day. Anyway, bottom line, beautiful urn, thank you x
Thank you for your feedback. We appreciate it very much.
We have now changed the automated email to review products to 14 days as a result of the feedback you have provided. Without your feedback this would not have been brought to our attention that the timing is not appropriate and needed to be improved.
Wishing you all the best.
The team at Caskets Direct