Do Caskets Direct Pty.Ltd TM have a retail store we can visit?

Yes! We have a showroom in Melbourne which is open to the public. The shop is located in West Footscray and is open by appointment only. Our showroom and showcases a small section of products from across the Caskets Direct range. Please call us to make an appointment on mobile 0424 279 950. Click here to see what products are on show.

Do you have a showroom in Sydney?

Unfortunately we do not yet have a showroom in Sydney. Our Sydney warehouse is a forklift work zone only and is not accessible to the public. Please call us if you would like large format detailed photos emailed to you so you can have a closer look at our products. Mob 0424279950

Are there any laws that prevent me supplying the funeral coffin?

No there are no laws against providing a funeral coffin from Caskets Direct. You are perfectly within your right to supply the coffin from an independent supplier such as Caskets Direct.

My chosen funeral home is hesitant of the idea of me supplying the coffin, what now?

We suggest you start by reassuring the funeral director that our coffins and caskets have passed testing at Test Safe Australia and come fully guaranteed. Should they require documentation please let us know, we are happy to provide a testing report and the manufacturer's letter of guarantee. If your funeral home still don't want to help you with their services don't worry, tell them there are plenty of funeral directors that are happy to have your business. It is in their best interest to change their minds!

How can I be sure the funeral coffin is good quality?

Our funeral coffins have been designed in Australia to strict specifications to ensure they meet all Australian standards for coffins and caskets. Furthermore our funeral coffins have undergone and successfully passed stringent testing at Test Safe Australia. As a result we are happy to fully guarantee our coffins and caskets and can provide you with testing results and a letter of guarantee upon request.

I want to make a coffee table or bookcase out of one of your coffins...

By all means you are more then welcome to purchase one of our coffins or caskets and use it for anything you like. Please note however, for occupational health and safety reasons we do not guarantee our coffins if they have been tampered with or altered in any way. We sell our coffins for immediate use only and altered coffins should not be used as a receptacle for carrying human remains at any point. We recommend our products are delivered directly to your chosen funeral director or stored horizontally indoors in their original packaging.

Are your coffins and caskets available in different colours?

We only have the funeral coffins and caskets listed on our website.Please call us to double check which funeral coffins are in stock. MOB 0424279950

Do you rent out coffins?

No we do not rent coffins or caskets.

Do you have any seconds or damaged stock you would like to sell at a discount?

No, I'm sorry we do not. All our coffins are made to strict specifications and have all passed Australia's most stringent testing at Test Safe, as such they are only sold in perfect condition.

Can I collect the funeral coffin to save on delivery?

Yes! You are more than welcome to pick up the coffin or casket from our warehouse in Tottenham Victoria. All our funeral coffins and caskets are well packed in plain thick cardboard packaging to protect them during transportation. Please note that you will need a long wheel based van for transportation. We recommend you have the coffin delivered as they are heavy and we are use to handling them.

Coffins and Caskets stored in Sydney are not available for pick up.

Can you store my purchase until we need it?

Unfortunately we do not have storage facilities which will allow us to provide a service of this nature. All orders of our funeral coffins and caskets are dispatched immediately after payment is received.

Do you deliver outside Australia? 

We sell and ship our memorial jewellery worldwide, while our coffins and urns are only available to people living in Australia.

I need a cremation urn urgently. Do you have any of your urns available for immediate collection?

We now have limited stock of a small selection of our cremation urns available for collection from our Melbourne office. Please call us on 042 427 9950.

Does Caskets Direct have a factory outlet?

Caskets Direct Pty. Ltd TM is the ORIGINAL factory outlet! We have worked hard for years to establish the Caskets Direct Pty. Ltd TM name as one that supplies quality Test Safe approved products and a trustworthy service. We are not affiliated with any other business who promote themselves using 'Caskets Direct' with in their own business name. Why compromise on product standards and customer service when you can receive exceptional service from Caskets Direct Pty. Ltd TM?