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Virgin Australia's travelling with cremated remains policy

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Cremated remains (human and animal) in the form of ashes may be stored in carry-on or checked baggage but must be shipped in funeral urns which are effectively cushioned against breakage by suitable packaging. The ashes must be contained in a sealed container (urn) of such construction that there can be no risk of accidental spillage.

A funeral urn carried in the cabin as carry-on baggage by a guest must conform to the following conditions before being accepted:

  • The ashes must be contained in a sealed container (funeral urn) of such construction that there can be no risk of accidental spillage.
  • The guest must have a letter from a funeral director or crematorium identifying the contents as human remains.
  • The urn must pass through security screening with the guest.
  • Guests are not required to open the urn at security screen, but if the urn is stored in another bag the outer bag has to be opened to view the actual container the ashes are in.
  • The urn is wholly contained inside a suitable carry-on bag which conforms to carry-on baggage size and weight limits. The bag and the urn are to remain closed during flight.
  • travel
  • ash
  • cremation
  • airport

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